The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include: | architectowner and managerbuilding designerbuilderbuilding certifier and surveyordeveloper. |
Organisational requirements may be outlined and reflected in: | access and equity policy, principles and practicesbusiness and performance plansclient service policies, procedures and standardscodes of conduct and codes of practicecommunication channels and reporting procedurescommunication of services offeredcomplaint and dispute resolution procedurescompliance with legislation, codes and workplace standardscontinuous improvement processes and standardsdefined resource parametersduty of careemployer and employee rights and responsibilitiesethical standardslegal policies and guidelinesOHS policies, procedures and programsorganisational mission statement, goals, objectives, plans, systems and processespolicies and procedures relating to the setting of fees and the negotiation and management of contractspolicies and procedures relating to own role, responsibilities and delegationprivacy and confidentiality policies and proceduresquality assurance and/or procedures manualsrecords and information management systems and processesstyle guides and other guides used to prepare documents. |
Interpersonal skills and communication techniques may include: | active listening to clarify and confirm understandingcontrol of tone of voice and body languageculturally aware/sensitive use of language and conceptsdemonstrating flexibility and a willingness to negotiatepresenting options and consequencesproviding constructive feedbackreflectionseeking feedback to confirm understanding of needssummarising and paraphrasing to check understandingusing effective presentation aids (e.g. audiovisual slides, diagrams, photographs and pictures)using language that is:accurate, articulate and concisepositive, confident and cooperativeverbal or non-verbal. |
Legislative requirements may be outlined and reflected in: | relevant commonwealth, state and territory legislation that affects organisational operation:OHSbuildingenvironmentalequal employment opportunityindustrial relationsanti-discrimination and diversityAustralian standardscodes of practicelocal government regulations and by-lawsprivacy legislationquality assurance and certification requirementstrade practices laws and guidelines. |
Client brief may include: | written instructions detailing requirements of the access consultantplans of the streetscape. |
Site access arrangements may include: | access and egress pointskeys, passes and security clearancesOHS requirements, including PPEtiming of access. |
Relevant contact person may include: | identified contactowner and managersite supervisor. |
Streetscape access audit checklist may be developed in-house or purchased commercially, and may include the following: | precinct map showing streetscape identification and data sheetminimum requirements summary sheets (spaces and special areas):on-street parking and passenger set-down zonesbus and light rail stopspedestrian footpathsstreet intersectionspedestrian crossings including light-controlled crossings, zebra crossings and puffin crossingsaccessibility features for people with mobility disabilities e.g. kerb rampsaccessibility features for people with vision impairment e.g. wayfinding features such as tactile ground surface indicators (TGSIs) and audible pedestrian operated signals (POS)street furniture and vegetationhistoric preservationtechnical requirement audit forms:parking and passenger set-down zonesaccess pathsrampskerb rampsstep rampsstairsbus and light rail sheltersaudible POSTGSIssignagedrinking fountainstelephonesautomated teller machinesstreetscape audit report forms. |
Personnel may include: | business partnersexisting staffnew staff. |
Traffic engineering legislation may include: | Australian standardsAustroads traffic engineering guidelinesDDADDA Transport Standardstate and territory traffic legislationlocal government traffic regulations and by-laws. |
Wayfinding aids may include: | audible POScontinuous accessible path of travelTGSIs. |
Accessibility features for people with mobility disabilities may include: | continuous accessible path of travelrampskerb rampsstep ramps. |
Relevant legislation may include: | Australian standardsDDADDA Transport Standardtraffic engineering legislationstate and territory traffic legislationlocal government traffic regulations and by-laws. |
Appropriate person may include: | another member of the streetscape access audit teambusiness partner or colleaguestaff member. |